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Client Care Specialist - Rogers Insurance

Nov 25, 2022

 

At Rogers, we take a human approach to insurance.

We staff the best, we hire the best. People who are professional, experienced, and focused on exceeding the needs of our clients. We have a lot of fun and we are committed to being an employer of choice by providing employer paid benefits, on-site insurance education, a dog-friendly office, popcorn and slushies’ every Friday and all sorts of wacky themed staff celebrations throughout the year. Not to mention our annual ‘Dream’ program that awards four lucky employees with up to $10,000 each towards their dream, whatever it may be…

 

We also happen to sell insurance…..want to work with us?

 

Client Care Specialist

 

Your knowledge and experience in commercial insurance combined with your strong sense of urgency and commitment to results are the keys to success in this role.   We work with entrepreneurs and business owners who require commercial insurance that moves at the same pace they do. This position will be focused on customer service support as well as commercial new business sales in a fast-paced environment both online and on the phone. You will be responsible for growth and retention of a customer base while ensuring the highest level of customer satisfaction.

 

LOCATION AND STATUS

  • Calgary, AB
  • Full-time

 

QUALIFICATIONS

  • 2-5 years of related experience in the insurance industry with a working knowledge of commercial insurance products
  • Experience in an insurance brokerage
  • Alberta Level 1 License required and working toward level 2 is considered an asset
  • RIBO License (Ontario) or working towards is considered an asset
  • CIP designation or working towards is considered an asset

 

VALUES & COMPETENCIES

  • High degree of professionalism and integrity;
  • Critical thinker with strong sense of urgency and the ability to prioritize and multi-task;
  • Committed to excellence in customer service/sales with an ability to build strong client relationships;
  • Demonstrated accountability and reliability in the quality and timeliness of work;
  • Skilled user of the Microsoft Office Suite of products, familiar with insurance customer relationship software, and fast and accurate typing skills;
  • Flexible and adaptable with proven resilience when faced with new and unique situations;
  • Works well within a team and independently;

 

Rogers Insurance Ltd. is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

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