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Commercial Insurance Account Manager (IBU) - SPCS

Nov 22, 2022


We take a human approach to insurance.


We staff and hire the very best.  People who are professional, experienced, and genuinely focused on not just meeting, but exceeding the needs of our customers.  We have a lot of fun and we are committed to being an employer of choice by providing employer paid benefits, on-site insurance education and all sorts of wacky themed staff celebrations throughout the year.  Not to mention our annual ‘Dream’ program that awards four lucky employees with up to $10,000 each towards their dream, whatever it may be…


We also happen to sell insurance…want to work with us?


Commercial Insurance Account Manager (IBU)


Your knowledge and experience in commercial insurance, combined with your attention to detail and customer service focus, are the keys to success in the role of Independent Business Unit (IBU) Commercial Account Manager. This role is responsible for providing customer service support, performing policy reviews, processing policy documents, speaking with clients and underwriters, issuing certificates of insurance, schedules, claims reporting, new business quoting, and maintaining file documentation.



  • Ottawa, ON

  • Full-time, permanent



  • 3+ years of related experience in the insurance industry with a working knowledge of commercial insurance products.

  • Minimum of RIBO

  • CIP designation or CAIB, or working toward is an asset



  • High degree of professionalism and integrity

  • Committed to excellence in customer service and builds strong relationships with clients

  • Skilled user of the Microsoft Office Suite of products

  • Maintains appropriate and clear documentation in an agency management system, including policy details, activities and attachments

  • Demonstrated accountability and reliability in the quality and timeliness of work

  • Flexible and adaptable with proven problem-solving skills

  • Works well within a team and independently and able to adjust to tight and changing deadlines

  • Critical thinker with strong attention to details and organized


SPCS is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

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