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Service Associate, Commercial Lines - SPCS

Nov 29, 2022



We take a human approach to insurance.


We staff and hire the very best.  People who are professional, experienced, and genuinely focused on not just meeting, but exceeding the needs of our customers.  We have a lot of fun and we are committed to being an employer of choice by providing employer paid benefits, on-site insurance education and all sorts of wacky themed staff celebrations throughout the year.  Not to mention our annual ‘Dream’ program that awards four lucky employees with up to $10,000 each towards their dream, whatever it may be…


We also happen to sell insurance…want to work with us?


Service Associate, Commercial Lines


Your attention to detail and customer service focus are the keys to success in the role of Service Associate, Commercial Lines. This role is responsible for providing support to the commercial lines teams by processing policy documents, invoicing premiums, preparing cover letters, producing pink cards and certificates of insurance, schedules, claims reporting and maintaining file documentation.



  • Ottawa, Ontario
  • Full-time, permanent
  • Paid vacation, flex days, and competitive benefits



  • 2+ years of administrative experience with preference for related experience in the insurance industry
  • Post-secondary certificate, diploma, degree is an asset
  • RIBO license, or working towards, considered an asset
  • CIP or CAIB designation, or working towards is considered an asset



  • High degree of professionalism and integrity
  • Committed to excellence in customer service and builds strong relationships
  • Skilled user of the Microsoft Office Suite of products
  • Experience with insurance document management software is an asset
  • Demonstrated accountability and reliability in the quality and timeliness of work
  • Flexible and adaptable with proven problem-solving skills
  • Works well within a team and independently and able to adjust to tight and changing deadlines
  • Critical thinker with strong attention to details


SPCS is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

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